Privacy Policy

Power Machinery Australia values and respects the privacy of the people we deal with. Power Machinery Australia is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is Personal Information?

 “Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What Personal Information do we Collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include: 

• name; 
• mailing or street address;
• business name;
• email address;
• phone number.
  
  

How do we Collect your Personal Information

We collect your personal information directly from you when you:

• interact with us over the phone;
• interact with us in person;
• interact with us online;
• participate in surveys or questionnaires;
• attend a Power Machinery Australia event;
• subscribe to our mailing list;
• apply for a position with us as an employee, contractor or volunteer. 

We may also collect your personal information from third parties or through publicly available sources, for example from our machine or blade suppliers.

Disclosure of Personal Information to Third Parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to: 

• our third party service providers (for example, machine suppliers for the purposes of repairs/parts).
  
  

Transfer of Personal Information Overseas

Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in Italy, Sweden, USA and Canada.

• you have given us your consent to disclose personal information to that third party; or
• we reasonably believe that:
    – the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
    – the law or binding scheme can be enforced; or 
• the disclosure is required or authorised by an Australian law or court / tribunal order

How do we Protect your Personal Information?

Power Machinery Australia will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

• having a robust physical security of our premises and databases/records;
• taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
• having technological measures in place (for example anti-virus software, firewalls).

Retention of Personal Information

We will not keep your personal information longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record keeping obligations. 

Online Activity

Cookies 

The Power Machinery website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience with the Power Machinery Australia website.

We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.

Website Analytics

Our website uses Google Search Console to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe’ set out in the relevant communication.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to Third Party Sites

Power Machinery Australia website may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

Enquiries or Complaints

For complaints about how Power Machinery Australia handles, processes or manages your personal information, please contact info@powermachinery.com.au. Please note we may require proof of your identity and full details of your request before we can process your complaint. 

Email: info@powermachinery.com.au
Phone: (02) 8445 8555
Mail: Att Ken Christensen
3A Wilmette Place, Mona Vale, 2103, NSW